Support

support@managedgarden.com

Tell us your website address and what you were trying to do. A screenshot helps more than a description. If your site is down, say so in the subject line.

• Make a change to your site — text, images, a new page, a new post.
• Fix something that looks broken, or put your site back the way it was before a change.
• Set up your domain, email routing and analytics.
• Explain why something happened, including what our own logs show.

• Publish a page or post in WordPress — it goes live on your site by itself, usually within a few minutes.
• Rebuild site in your dashboard re-publishes everything, which fixes most cases of “my change has not appeared”.
• Restore previous version puts your live site back to the last published version.

Sign in to your dashboard

If your site is offline or showing the wrong thing, email us with URGENT in the subject. Your published site is served as static files, so it stays up even when the software behind it is having a bad day — which means most problems affect publishing new changes rather than your site being visible to customers.

• Publish anything to your live site that you have not approved.
• Change your domain settings without telling you first.
• Use your name or your results in a case study without your permission.

Privacy requests go to privacy@managedgarden.com and are covered on the privacy page. Billing questions can go to support and we will route them.